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Insource.ICT finds IT jobs for IT people…

Smart companies understand that the current economic crisis has presented them with a unique opportunity. Threat of an economic downturn has created a fairly captive audience as IT staff who in the past would have moved on by now, are staying put. The same investment in people that was barely lowering turnover rates 12 months ago will now reap long term benefits – and is essential to manage morale. Smart companies know that they need to do everything to improve their environments because their IT staff are not going anywhere. Morale will suffer if they don’t.

Recently, Insource.ICT has made use of two exceptional speakers who are able to assist companies both in understanding their IT staff and managing morale.

We highly recommend Dr Graeme Codrington

Graeme is a founding partner of the global consulting firm, TomorrowToday, a presenter, an author, a researcher, a consultant and a futurist...

He is an expert on the new world of work and multigenerational workplaces.

As a writer, speaker and strategy consultant, he has helped thousands of business leaders get more from their people and improve sales by understanding how to influence others. His unique style blends cutting-edge research, thought leading insights with humour and multimedia-driven presentations and workshops.

Speaking internationally to over 100,000 people every year, he has shared the platform with the likes of Edward de Bono, Jonas Ridderstrale, Sir Ken Robinson and Neil Armstrong, and was recently voted "Speaker of the Year" by the Academy for Chief Executives. His client list includes some of the world's top companies, and CEOs invite him back time after time to share his latest insights. Graeme is a visiting professor at four top business schools, including the London Business School. He has a Doctorate in Business Administration and three best-selling books published by Penguin. Graeme is the co-founder of TomorrowToday, a global consulting firm with a successful track record of helping companies connect with their most valuable customers and talented staff, in a manner that drives down costs and increases sales.

He works from bases in Johannesburg and London, presenting and facilitating on every continent around the world.

Contact Dr Graeme Codrington

Text message:+44 7595 179 362
Email: graeme@tomorrowtoday.uk.com
Sign up for Graeme’s E-zine

and Peter Cheales

Peter is a well-known customer service guru.

He started his career on the stage as a professional song-and-dance man, before heading to Wits University where he was awarded the prestigious Sandra van der Merwe Advertising Trophy, graduating from Wits in 1982 with B.A. and M.B.A. degrees.

He consulted, lectured and owned Adlab Advertising for a decade, before writing his bestselling book, ‘I Was Your Customer’ in 1994. This launched him onto the professional speaking circuit.

Peter is now best known for founding Hellopeter.com in 2000. This has become the largest customer service website in the world - and perhaps the most powerful directory of customer feedback for companies regarding their customer service.

Peter’s presentation covers the key ingredients needed to make your company a world-class service provider – both to your internal and external customers.

His talk inspires the individual to take charge of making a difference, both in their career and company, by leading from the front, rather than managing from the back.